The Gathering: Privacy Policy
Effective date: 1 November 2026
1. Who we are
1.1 The Gathering is produced by Licked Clean Private Limited ("we", "us", "our"), No. 3302/K, 12th A Main, HAL II Stage, Indiranagar, Bengaluru 560038, Karnataka.
1.2 For any question about this policy or your data, email info@thegathering.in.
2. What this policy covers
2.1 This policy explains how we collect, use, share and protect personal data when you:
- visit www.thegathering.in
- join our waitlist
- buy a ticket from us, or from a ticketing partner we name on our website
- attend The Gathering
- use the cashless wallet at the festival
- receive messages from us
2.2 If you book through a ticketing partner, that partner's own privacy policy covers the data it collects. This policy covers the data the partner shares with us.
3. The data we collect
3.1 We collect the following data:
| Category | What it includes | Where it comes from |
|---|---|---|
| Identity and contact | Name, email address, phone number, city | You, or a ticketing partner |
| Booking | Tickets bought, date, table, seating, pairing, vegetarian or non-vegetarian choice and other menu choices, names of guests on the booking | You, or a ticketing partner |
| Age | Your confirmation at checkout that you are 18 or over. At the festival we check ID for entry and for alcohol service, but we do not copy or store your ID | You |
| Payment | Payment status, amount, transaction reference and a masked card or account reference. Full card and bank details are handled by Razorpay, not by us | Razorpay |
| Wallet | Wallet top-ups, purchases inside the festival, balance and refunds | Our cashless wallet partner |
| Photos and video | Images, video and audio of you captured by our cameras at the festival | Our cameras |
| Communications | Messages you send us, and your marketing choices | You |
| Device and usage | IP address, browser and device type, pages visited, and cookie data | Your device, through our website |
| Waitlist | Name, email address and phone number | You |
3.2 We do not collect more data than we need for the purposes in clause 4.
4. How we use your data
4.1 We use each category of data only for the purposes below.
| Purpose | Data used | Basis |
|---|---|---|
| Process your booking and payment, and issue your GST invoice | Identity and contact, Booking, Payment | You give it to us to make a booking |
| Send your confirmation, QR code and festival updates | Identity and contact, Booking | You give it to us to make a booking |
| Check entry and age, and serve alcohol only to guests aged 25 or over | Identity and contact, Booking, Age | You give it to us to make a booking |
| Seat you and serve your chosen menu and pairing | Booking | You give it to us to make a booking |
| Run the cashless wallet and refund unused balances | Wallet, Identity and contact | You give it to us when you use the wallet |
| Document and promote The Gathering | Photos and video | Your consent at checkout and notice at the venue (clause 6) |
| Send news about The Gathering and future editions | Identity and contact, Waitlist | Your consent (clause 5) |
| Answer your questions and complaints | Identity and contact, Communications | You give it to us when you contact us |
| Keep the website working and secure, and understand how it is used | Device and usage | Essential cookies, and your consent for other cookies (clause 17) |
| Keep accounts and tax records, and meet legal duties | Booking, Payment, Wallet | Required by law |
| Recognize returning guests and make booking future editions easier | Identity and contact, Booking | You give it to us to make a booking |
4.2 We do not sell your personal data. We do not use it to make automated decisions that affect you.
5. Consent and marketing
5.1 Marketing is separate from your booking. You can book without agreeing to marketing.
5.2 We send marketing by email, SMS or WhatsApp only if you opt in at checkout or when you join the waitlist. The opt-in box is never pre-ticked.
5.3 You can unsubscribe at any time using the link in our messages, or by emailing info@thegathering.in. Unsubscribing does not affect messages about a booking you have already made.
6. Filming and photography
6.1 Cameras operate throughout the festival, including at tables. Some content is published or streamed live.
6.2 We use this content on Instagram, YouTube, LinkedIn, our website and other digital channels, to document and promote The Gathering.
6.3 You agree to this at checkout, in a separate box from our Terms. Notices at the venue remind you that filming is taking place.
6.4 If you do not want content that shows you to be used, email info@thegathering.in with the date, where you were, and a photo of yourself to help us find it. We will stop further use of that content and remove it from channels we control. We cannot recall content already published live, or content that others have already copied or shared.
7. Who we share your data with
7.1 We share personal data only with the people and services below, and only what each needs for its role.
| Recipient | What they receive | Why |
|---|---|---|
| Razorpay | Payment details you enter at checkout | To process your payment and any refund |
| Our website and booking system providers | Data you enter on our website | To run the website and bookings |
| Our cashless wallet partner | Identity and contact, Wallet | To run the wallet and refund unused balances |
| Ticketing partners named on our website | Booking and entry status, if you booked through them | To manage entry for their bookings |
| Email, SMS and WhatsApp service providers | Name, email address, phone number, message content | To send your booking messages and, if you opted in, marketing |
| Analytics and advertising tools | Device and usage data, only if you accept those cookies | To understand how our website is used and to show our ads |
| Chef and kitchen teams | Menu and pairing choices for each table and seating | To prepare and serve your meal |
| Our accountants, auditors and legal advisers | Booking, Payment and Wallet records | To keep accounts and meet legal duties |
| Government authorities, police or courts | Only what the law requires | When we are legally required to |
7.2 Our service providers may use your data only to provide their service to us. They must keep it secure.
8. Data stored or processed outside India
8.1 Some of our service providers store or process data outside India. When they do, they must protect it as this policy requires.
8.2 We do not transfer personal data to any country where the Government of India has restricted such transfers.
9. How long we keep your data
9.1 We keep your data for as long as necessary for the purposes in clause 4, and for as long as the law requires.
10. How we protect your data
10.1 We use reasonable technical and organisational measures to protect your data. These include encrypted connections, access limited to staff who need it, and service providers bound to keep data secure.
10.2 No system is completely secure. If you think your data has been put at risk, email info@thegathering.in straight away.
11. Age
11.1 Our tickets and website are for people aged 18 and over. We do not knowingly collect personal data from anyone under 18.
11.2 If you believe we hold data about someone under 18, email info@thegathering.in and we will delete it.
12. Your rights
12.1 You can ask us to:
- tell you what personal data we hold about you and how we use it
- correct or update data that is wrong or incomplete
- delete your data, unless we must keep it by law
12.2 To make a request, email info@thegathering.in from the email address on your booking. We may ask you to confirm your identity.
13. Withdrawing consent
13.1 Where we rely on your consent, you can withdraw it at any time by emailing info@thegathering.in.
13.2 Withdrawing consent does not affect what we did before you withdrew. It also does not affect data we must keep by law, or data we need to deliver a booking you have already made.
14. Complaints
14.1 If you have a concern about how we handle your data, email our Grievance Officer at info@thegathering.in.
15. Data breaches
15.1 If a breach affects your personal data, we will tell you without delay, along with what happened and what you can do. We will also report it to the authorities as the law requires.
16. Changes to this policy
16.1 We may update this policy. The current version is always on www.thegathering.in with its effective date. If a change materially affects how we use your data, we will tell you before it takes effect.
17. Cookies
17.1 Cookies are small files stored on your device when you visit a website.
17.2 We use three kinds:
- Essential cookies keep the website and booking working and secure. They are always on.
- Analytics cookies help us understand how visitors use the website. They are used only if you accept them.
- Advertising cookies help us show our ads to people who may be interested. They are used only if you accept them.
17.3 You can accept or reject analytics and advertising cookies through the banner when you first visit. You can change your choice at any time using the Cookie settings link at the bottom of every page.
17.4 Rejecting cookies does not stop you from browsing or booking.