The Gathering: Terms and Conditions of Sale

1. Who we are

1.1 The Gathering is produced by Licked Clean Private Limited ("we", "us", "our"). We sell tickets on www.thegathering.in and we are the seller of every ticket bought there.

1.2 Our details:

• Registered office: No. 3302/K, 12th A Main, HAL II Stage, Indiranagar, Bengaluru 560038, Karnataka
• GSTIN: 29AAGCL4427M1Z1
• PAN: AAGCL4427M
• Email: info@thegathering.in

1.3 These terms form a contract between you and us when you complete a booking. You accept them by ticking the box at checkout. Please read them with our Privacy Policy, available on www.thegathering.in.

2. Definitions

2.1 In these terms:

• Festival means The Gathering Edition 03 at Mukesh Mills, Mumbai, from 15 to 17 January 2027.
• Festival Experience means access to the Festival's spaces and programme on the day or days your ticket covers. It does not include a Table Seat.
• Table Seat means one seat at a chef and artist dining table, at the Seating you chose.
• Seating means a fixed lunch or dinner time for a table.
• Pairing means the drinks served with a Table Seat: Non-alcoholic, Cocktail or Wine.
• Day Pass means the Festival Experience for one day.
• Festival Pass means the Festival Experience for all three days.
• Ticket means a Table Seat, a Day Pass or a Festival Pass.
• Booking means one purchase of one or more Tickets.
• Primary Guest means the person whose name and contact details are on the Booking.
• Wallet means the cashless payment system used inside the Festival.

3. Tickets and what they include

3.1 Table Seat. A Table Seat gives you one seat at your chosen table and Seating, with the Pairing you chose, plus the Festival Experience on the day of your Seating.

3.2 Day Pass. A Day Pass gives you the Festival Experience on the day shown on your Ticket.

3.3 Festival Pass. A Festival Pass gives you the Festival Experience on all three days.

3.4 Day Pass and Festival Pass do not include tables.

3.5 Food and drinks sold inside the Festival are not included in any Ticket, other than the meal and Pairing that come with a Table Seat.

3.6 Tables. Each table seats up to 24 guests.

4. Eligibility and age

4.1 You must be 18 or over to buy a Ticket and to attend.

4.2 If you book for others, you confirm that each of them meets these age rules and agrees to these terms.

5. Booking and pricing

5.1 Prices are in Indian Rupees. Prices shown are base prices. GST at 18% and a convenience fee are added at checkout and shown before you pay. The convenience fee varies with the time of booking and demand, and is not refundable.

5.2 If you pay with a card issued outside India, your bank may charge currency conversion or other fees.

6. Payment

6.1 Payments are processed by Razorpay.

6.2 Your Booking is confirmed only when payment succeeds and we send a confirmation.

6.3 If money leaves your account but the Booking does not confirm, the payment is reversed to your original payment method. Reversal times depend on Razorpay and your bank, in line with Reserve Bank of India rules.

7. Confirmation and your QR code

7.1 We send your confirmation and QR code to the email address and phone number you give us. Please check the details as soon as you receive them.

7.2 If something in the confirmation is wrong because of our error, tell us at info@thegathering.in and we will correct it.

7.3 Keep your QR code private. The first valid scan admits the Ticket holder. We are not responsible if someone else uses a QR code you shared.

7.4 If your QR code cannot be scanned, we will reissue it after checking your identity against our booking record.

8. Entry and ID

8.1 The Primary Guest must show valid government photo ID that matches the name on the Booking. Guests from outside India may show a passport.

8.2 Guests on a Booking enter with the Primary Guest.

8.3 You will receive a wristband on entry. Keep it on for the day. You need it to re-enter on the same day and for alcohol service.

9. Seating and arrival

9.1 Please arrive at your table 15 minutes before your Seating starts.

9.2 Seatings start on time. Courses are served to the whole table together.

9.3 If you arrive late, you join the courses in progress. Courses already served are not repeated.

9.4 No refund is due for late arrival, early departure or no-show.

9.5 Please leave the table when your Seating ends so the next one can be set.

10. Alcohol

10.1 Alcohol is served only to guests aged 25 or over who show valid photo ID. Guests who qualify receive an age wristband.

10.2 Book a Cocktail or Wine Pairing only if every guest on that Booking is 25 or over.

10.3 Outside alcohol is not allowed at the Festival.

11. No cancellation, change or transfer

11.1 All sales are final. Once a Booking is confirmed, it cannot be cancelled, refunded, changed or transferred. This includes the date, Seating, table, Pairing, Ticket type and the names on the Booking.

11.2 Clause 11.1 does not affect your rights under clause 12, or your rights under law.

11.3 Resale. Tickets may not be resold or offered for resale on any website, app, social media platform or in person. Resold Tickets will be cancelled without refund, and we may take legal action against anyone reselling or touting Tickets.

12. If we cancel, postpone or change the Festival

12.1 Festival cancelled. If we cancel the Festival, you will receive a refund under clause 12.4.

12.2 Festival postponed. If we move the Festival to new dates, we will email you. You may keep your Booking for the new dates or ask for a refund under clause 12.4. Please tell us your choice within 14 days of our email. If we do not hear from you, your Booking moves to the new dates.

12.3 Table or Seating cancelled. If we cancel your table or Seating, we will offer you a seat at another table in a comparable Seating. If you do not accept it, you will receive a refund for that Table Seat under clause 12.4.

12.4 Refunds. Refunds under this clause cover the ticket price and the GST charged on it. The convenience fee is not refunded. Refunds go to your original payment method within 7 to 10 working days of the cancellation or of your request.

12.5 Events outside our control. If the Festival, a day or a Seating cannot go ahead because of events outside our reasonable control, such as government orders, natural events, public emergencies, venue failure or police instructions, this clause 12 still applies. You will still receive the refund set out above.

13. Programme and line-up changes

13.1 The programme is planned well in advance, but chefs, artists, performers, menus, spaces and timings may change.

13.2 If a chef or artist cannot take part, we will replace them with a comparable chef or artist. A change in programme or line-up is not a reason for a refund, unless clause 12 applies.

14. Entry conditions and conduct

14.1 Bags may be searched at entry.

14.2 You may not bring in: outside food or drink, weapons, illegal substances, fireworks, drones, or professional camera or recording equipment without our written permission.

14.3 Please follow the instructions of our staff and security. Mukesh Mills is a heritage site. Do not climb, mark or damage the structure or the artworks.

14.4 We may refuse entry to, or remove, anyone who behaves in a way that is unsafe, unlawful, abusive or harassing, or who is heavily intoxicated. No refund is due in that case.

14.5 You are responsible for your belongings. We are not liable for loss or damage to them, unless caused by our negligence.

15. Filming and photography

15.1 Cameras operate throughout the Festival, including at tables. By attending, you may be photographed, filmed or recorded. Some content may be published or streamed live during the Festival.

15.2 We may use this content on Instagram, YouTube, LinkedIn, our website and other digital channels, to document and promote The Gathering. No payment is due to you for this use.

15.3 If you do not want content that shows you to be used, email info@thegathering.in with the date, a description of where you were, and a photo of yourself to help us find it. We will stop any further use of that content and remove it from channels we control. We cannot recall content already published live, or content that others have already copied or shared.

15.4 You may take photos and videos for your own personal use. You may not use them commercially without our written permission.

16. Cashless wallet

16.1 Purchases inside the Festival are made through the Wallet. Wallet use is governed by its own terms, shown when you load the Wallet.

16.2 Any unused Wallet balance will be refunded. How and when refunds are made is set out in the Wallet terms.

17. Communications and marketing

17.1 We will send you messages about your Booking by email, SMS or WhatsApp. These include your confirmation, QR code, and updates about the Festival. You cannot opt out of these while your Booking is active.

17.2 We will send you marketing only if you opt in at checkout. You can unsubscribe at any time using the link in our messages, or by emailing info@thegathering.in.

18. Our liability

18.1 We are not liable for indirect or consequential losses. These include travel, accommodation, lost earnings and other costs you incur to attend.

18.2 Our total liability to you for a Booking is limited to the amount you paid for it.

18.3 Clauses 18.1 and 18.2 do not limit our liability where the law does not allow it to be limited. This includes death or personal injury caused by our negligence, and your rights as a consumer under the Consumer Protection Act, 2019.

18.4 You are responsible for any damage you cause to the venue, the artworks, other guests or our property.

19. Intellectual property

19.1 The Gathering name, logos, designs, menus, artworks, photographs and other Festival content belong to us or to the chefs and artists who created them.

19.2 You may not copy or use them for any commercial purpose without written permission.

20. Governing law and jurisdiction

20.1 These terms are governed by the laws of India.

20.2 The courts in Bengaluru, Karnataka have exclusive jurisdiction over any dispute about these terms or your Booking.

21. Complaints

21.1 For any complaint, email our Grievance Officer at info@thegathering.in with your Booking reference.

21.2 Any claim about your Booking or the Festival must be raised within 72 hours of the end of the Festival. Claims raised after that will not be considered.

22. Changes to these terms

22.1 We may update these terms. The version in force when you book applies to your Booking, unless a change is required by law.

22.2 The current version is always on www.thegathering.in with its effective date.

23. General

23.1 If any part of these terms is found invalid, the rest continues to apply.

23.2 If we do not enforce a term straight away, we can still enforce it later.

23.3 These terms, the Wallet terms and our Privacy Policy are the full agreement between you and us about your Booking.